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Microsoft KB Archive/172283

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Knowledge Base


Article ID: 172283

Article Last Modified on 10/27/2006



APPLIES TO

  • Microsoft SNA Server 4.0
  • Microsoft SNA Server 3.0 Service Pack 4



This article was previously published under Q172283

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry


SYMPTOMS

A blank page is printed between each print job.

CAUSE

If the host or AS/400 initiates and ends a print job without sending any printer data, the SNA Print Server opens and closes the Windows NT printer. This results in a blank page being printed. If these empty print jobs separate the actual print jobs, blank pages are printed between each job.

STATUS

Microsoft has confirmed this to be a problem in SNA Server versions 3.0 and 3.0 Service Pack 1. This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K


MORE INFORMATION

With the fix applied, SNA Print Server allows a delay in opening the printer until the SNA Print Server receives printable data. To implement the fix, you need to edit the registry as follows:

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

  1. Start Registry Editor (Regedt32.exe or Regedit.exe as appropriate for your version of Windows NT).
  2. Go to the following key in the registry:

    HKEY_LOCAL_ MACHINE\System\CurrentControlSet\Services\SnaPrint\ 
    Parameters
                        
  3. On the Edit menu, click Add Value and use the following entry:

    Value Name: DelayPrintStart
    Data Type: REG_SZ
    Value: YES

  4. Exit Registry Editor.


Keywords: kbbug kbfix kbnetwork KB172283