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Microsoft KB Archive/172279

From BetaArchive Wiki
Knowledge Base

Article ID: 172279

Article Last Modified on 10/22/2000


  • Microsoft Excel 97 Standard Edition

This article was previously published under Q172279


When you attempt to sort a field in a PivotTable, the following error message appears:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

If you click Details, an error message similar to the following appears:

Excel caused an invalid page fault in module Excel.exe at 0137: 3014e35f.

If you click Close, the program closes.


This problem occurs when you do the following:

  • You create a PivotTable with more than one row field. -and-

  • You merge row labels in the PivotTable. -and-

  • You sort a column in the PivotTable.


Before you sort data in a PivotTable, clear the Merge Labels check box in the PivotTable Options dialog box.


Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


For more information about sorting data in a PivotTable, click the Index tab in Help, type the following text

pivottables, sorting

and then double-click the selected text to go to the "Sorting data in a PivotTable" topic.

Additional query words: XL97 pivot table

Keywords: kberrmsg kbbug KB172279