Microsoft Knowledge Base
"Error 604" When Attempting to Connect to MSN
Last reviewed: October 7, 1997
Article ID: Q172106
The information in this article applies to:
- The Microsoft Network version 2.5
SYMPTOMS
When you attempt to connect to MSN, The Microsoft Network, you may receive the following error message:
Error 604
CAUSE
The MSN Dial-Up Networking connectoids may be damaged.
RESOLUTION
Delete all the MSN connectoids, and then manually configure the MSN connection settings. To do so, follow these steps:
- Double-click My Computer.
- Double-click Dial-Up Networking.
- Right-click an MSN connectoid, and then click Delete. Repeat this step until all MSN connectoids are deleted.
- Close the Dial-Up Networking window.
- Right-click the MSN icon on the desktop, and then click Connection Settings.
- On the Dialing tab, next to the Phone Number box, click Phone Book.
- Click the appropriate access number for your area, and then click OK.
- On the Dialing tab, next to the Backup Number box, click Phone Book.
- Click the appropriate backup access number for your area, click OK, and then click OK again.
Additional query words: 2.50 Last reviewed: October 7, 1997 |