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Microsoft KB Archive/171716

From BetaArchive Wiki

Article ID: 171716

Article Last Modified on 1/20/2007


  • Microsoft Excel 97 Standard Edition
  • Microsoft Word 97 Standard Edition

This article was previously published under Q171716


When you run a Microsoft Visual Basic for Applications macro in a Microsoft Excel workbook that is embedded in a Microsoft Word document, you may receive one of the following error messages.

Microsoft Windows 95/98

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

If you click Details, you receive the following error message:

EXCEL caused an invalid page fault in module EXCEL.EXE at 0137:304dec2d.

Microsoft Windows NT

An application error has occurred and an application error log is being generated.

Microsoft Excel 97 quits, and Microsoft Word 97 stops responding (hangs).


This problem may occur if the following conditions are true:

  • You insert a Microsoft Excel Worksheet object into a Microsoft Word document. -and-

  • You add a Visual Basic macro to the Excel workbook that adds a custom view to the workbook. -and-

  • You run the macro.


Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem no longer occurs in Microsoft Excel 2000.


Microsoft provides programming examples for illustration only, without warranty either expressed or implied, including, but not limited to, the implied warranties of merchantability and/or fitness for a particular purpose. This article assumes that you are familiar with the programming language being demonstrated and the tools used to create and debug procedures. Microsoft support professionals can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific needs. If you have limited programming experience, you may want to contact a Microsoft Certified Partner or the Microsoft fee-based consulting line at (800) 936-5200. For more information about Microsoft Certified Partners, please visit the following Microsoft Web site:

For more information about the support options that are available and about how to contact Microsoft, visit the following Microsoft Web site:

The following macro creates a new custom view in Microsoft Excel 97 and fails when the macro is run from a Microsoft Excel 97 worksheet object that is embedded in a Microsoft Word 97 document:

   Sub My_View()

       ActiveWorkbook.CustomViews.Add ViewName:="test"

   End Sub


For more information about the CustomViews Collection object, from the Visual Basic Editor, click the Office Assistant, type customviews, click Search, and then click to view " CustomViews Collection Object."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If the Assistant is not able to answer your query, please see the following article in the Microsoft Knowledge Base:

176476 OFF: Office Assistant Not Answering Visual Basic Questions

Additional query words: XL97 WD97 gpf ipf hang hangs hanging hung lock up locks locking locked lockup freeze freezes freezing froze frozen stop stopping stopped won't respond waiting responding

Keywords: kbbug kbdtacode kbinterop kbpending kbprogramming KB171716