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Microsoft KB Archive/171698

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Microsoft Knowledge Base

Password and User Name Case Sensitive When Using DUN Connectoid

Last reviewed: July 23, 1997
Article ID: Q171698

The information in this article applies to:

  • The Microsoft Network version 2.0

SYMPTOMS

If you attempt to use a Dial-Up Networking connectoid to connect to MSN, The Microsoft Network, you may receive the following error message:

   The computer you are dialing into could not establish a Dial-Up
   Networking connection. Check your password, and then try again.

CAUSE

This problem can occur if the user name or password specified in the Dial-Up Networking connectoid contains one or more uppercase characters. When you connect to MSN using a Dial-Up Networking connectoid, your user name and password must contain only lowercase characters.

RESOLUTION

Modify the Dial-Up Networking connectoid so that your user name and password contain only lowercase characters.


Additional query words: 2.00

Keywords : kbenv kberrmsg msnconnect
Version : 2.0
Platform : WINDOWS


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: July 23, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.