Microsoft KB Archive/171633
Article ID: 171633
Article Last Modified on 2/9/2006
- Microsoft Office 97 Service Pack 1
- Microsoft Outlook 98 Standard Edition
- Microsoft Outlook 97 Standard Edition, when used with:
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 95
- Microsoft Windows NT 4.0
This article was previously published under Q171633
When you attempt to run the Microsoft Office 97 Service Release 1 (SR-1) Patch, you may receive the following error message:
This problem may occur if you install a program that updates the following Office support files
and then attempt to run the original SR-1 Patch.
For example, the problem occurs if you have installed one of the versions of Microsoft Outlook that is listed at the beginning of this article. The newer versions of these files cannot be updated by the original SR-1 Patch.
To correct this problem, download and run the updated Microsoft Office 97 SR-1 Patch.
You can download the updated SR-1 Patch from the following address:
Once you have downloaded the Patch, run it by double-clicking Sr1off97.exe. The Patch should work correctly even if you have installed either of the versions of Microsoft Outlook listed above.
Keywords: kberrmsg kbdownload kbbug kbpatch KB171633