Article ID: 171418
Article Last Modified on 1/20/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q171418
SYMPTOMS
When the default template in Microsoft Word uses page layout view and Microsoft Outlook uses Word as its e-mail editor, the default view in Word changes to normal view.
WORKAROUND
To work around this problem, do not use Word as the e-mail editor in Outlook. To do this, follow these steps:
- In Microsoft Outlook, click Options on the Tools menu.
- On the E-mail tab, click to clear the "Use Microsoft Word as the e-mail editor" check box, and then click OK.
For additional information, please see the following article in the Microsoft Knowledge Base:
159476 WD97: How to Enable, Disable Microsoft Word as the E-Mail Editor
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem has been corrected in Word 2000.
Additional query words: 8.0 ol97
Keywords: kbbug kbinterop kbui KB171418
