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Microsoft KB Archive/171302

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Knowledge Base

OLEXP: E-mail Addresses Not Imported Into Outlook Express

Article ID: 171302

Article Last Modified on 1/20/2007


  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 4.0
  • Microsoft Windows 98 Standard Edition

This article was previously published under Q171302


When you try to import address book entries into Outlook Express, you may receive the following error message

'<Username>' has a non-Internet e-mail address... The contact will be imported to the Windows Address Book without an e-mail address.

where <username> is the contact name for the non-Internet e-mail address.

Also, some e-mail addresses may be blank after you finish the import operation.


Outlook Express is an Internet mail client and requires valid Internet e-mail addresses. When a non-Internet e-mail address is imported, the address is not imported, but the remainder of the contact information is imported.


This behavior is by design.

Additional query words: missing oe4top

Keywords: kberrmsg kbfaq KB171302