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Microsoft KB Archive/171302

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Knowledge Base


OLEXP: E-mail Addresses Not Imported Into Outlook Express

Article ID: 171302

Article Last Modified on 1/20/2007



APPLIES TO

  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 4.0
  • Microsoft Windows 98 Standard Edition



This article was previously published under Q171302

SYMPTOMS

When you try to import address book entries into Outlook Express, you may receive the following error message

'<Username>' has a non-Internet e-mail address... The contact will be imported to the Windows Address Book without an e-mail address.

where <username> is the contact name for the non-Internet e-mail address.

Also, some e-mail addresses may be blank after you finish the import operation.

CAUSE

Outlook Express is an Internet mail client and requires valid Internet e-mail addresses. When a non-Internet e-mail address is imported, the address is not imported, but the remainder of the contact information is imported.

STATUS

This behavior is by design.


Additional query words: missing oe4top

Keywords: kberrmsg kbfaq KB171302