Article ID: 171048
Article Last Modified on 10/1/2002
APPLIES TO
- Microsoft Internet Mail and News 3.0a for Macintosh
This article was previously published under Q171048
SYMPTOMS
When you view a news message with attached graphics in the Preview pane, you may receive the following error message if Internet Mail and News cannot successfully load the graphics preview:
CAUSE
When you select a message with attached graphics, the message "Preparing to display image" is displayed. If the image cannot be displayed, no error message is generated. If you then select another message with attached graphics, the error message "Unable to display image" is displayed. The "Preparing to display image" message is not cleared before it is overlaid with the "Unable to display image" message, causing at least three characters of the first message to be displayed at the end of the second message.
STATUS
Microsoft has confirmed this to be a problem in Internet Mail and News version 3.0a for Macintosh. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: 3.00a
Keywords: kberrmsg KB171048
