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Microsoft KB Archive/171023

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Microsoft Knowledge Base

Program Viewer Menus Do Not Function Properly

Last reviewed: July 3, 1997
Article ID: Q171023

The information in this article applies to:

  • The Microsoft Network version 2.0

SYMPTOMS

When you connect to MSN, The Microsoft Network, the Program Viewer menus may not function properly.

CAUSE

The Msn.ini file may be missing or damaged, or may contain incorrect information.

RESOLUTION

To resolve this issue, download a new Msn.ini file. To do so, follow these steps:

  1. Click Start, point to Find, and then click Files Or Folders.
  2. In the Named box, type "msn.ini" (without quotation marks), and then click Find Now.
  3. Right-click the Msn.ini file in the list of found files, and then click Delete.
  4. Start Microsoft Internet Explorer and connect to the following URL:

          http://fdl.msn.com/public/msndata/msn.ini
  5. When you are prompted to save or open the file, click Save It To Disk, and then click OK.
  6. Save the file to the Program Files\OnMSN folder.
  7. When the download is complete, close Internet Explorer.

Additional query words: 2.00

Keywords : kbenv msnonstg
Version : 2.0
Platform : WINDOWS


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: July 3, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.