Microsoft KB Archive/171015

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Article ID: 171015

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition



This article was previously published under Q171015


SUMMARY

This article describes how to install and configure Windows NT 4.0 Dial- Up Networking (DUN) and the Remote Access Service (RAS) client for a connection to a Windows NT or third-party RAS Server.

If you are using DUN and RAS to connect to an Internet service provider, please see the following articles in the Microsoft Knowledge Base:

156569 How to Connect to Internet Service Providers from Windows NT 4.0

161986 Troubleshooting Internet Service Provider Login Problems

163391 Troubleshooting problems communicating with a server on the Internet using a dial-up networking connection in Windows 2000, Windows NT 4.0, or Windows NT


MORE INFORMATION

Installing Dial-Up Networking and Remote Access Service

To install DUN and RAS on your Windows NT 4.0-based computer, follow these steps:

  1. Click Start, point to Programs, point to Accessories, and then click Dial-Up Networking.
  2. Click Install. When you are prompted, type the location of the Windows NT 4.0 installation files.

    NOTE: If you are not prompted to install Dial-Up Networking, DUN and RAS have already been installed. Skip to the "Configuring Dial-Up Networking" section in this article.
  3. If you have not installed a RAS-capable device, the Remote Access Setup program prompts you to invoke the Modem installer. Click Yes and follow the instructions to install a modem.

    If you have problems installing your modem, please see the following article in the Microsoft Knowledge Base:

    161516 Troubleshooting Modem Problems Under Windows NT 4.0

  4. In the list of RAS-capable devices, click the modem you just installed, and then click OK.
  5. Click Configure, click Dial Out Only, and then click OK.
  6. Click Network, click the check boxes of the protocols to use for your connection to select them, and then click OK.

    NOTE: The protocols that are currently installed are selected by default. If you choose a protocol that is not currently installed, you must install that protocol using the Network tool in Control Panel.
  7. Click Continue, and then click Restart to restart your computer and finish the installation.

NOTE: If you have installed a Service Pack on your Windows NT-based computer, you must reapply the Service Pack before restarting your computer. For more information, please see the following article in the Microsoft Knowledge Base:

165418 Before Installing a Windows NT Service Pack


Configuring Dial-Up Networking

To configure DUN to make a connection to a Windows NT or third-party RAS server, follow these steps:

  1. Click Start, point to Programs, point to Accessories, and then click Dial-Up Networking.
  2. By default, there are no entries in the phone book. Click OK to add a new entry. If you are reinstalling DUN, there may be existing phone book entries. To create a new entry, click New.
  3. Type a name for the phone book entry to identify your connection, and then click Next.
  4. Click any of the check boxes that apply for this connection to select them, and then click Next. If you are unsure whether any of these check boxes apply, see the RAS server administrator.
  5. Type the phone number for the RAS server, click Next, and then click Finish.
  6. Click Dial to connect.

If you have problems connecting, please see the following article in the Microsoft Knowledge Base:

162293 Troubleshooting RAS Client Issues in Windows NT 4.0



Additional query words: isp tcpip netbeui ipx spx nwlink dns dhcp

Keywords: kbdialup kbenv kbfaq kbhowto kbnetwork kbsetup KB171015