Article ID: 170972
Article Last Modified on 1/20/2007
APPLIES TO
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 3.01
- Microsoft Word 97 Standard Edition
This article was previously published under Q170972
SYMPTOMS
When you click a hyperlink in Word to open the link in Internet Explorer and then click the Back button to switch back to Word, nothing happens and Internet Explorer remains active.
CAUSE
This is a timing issue: This problem occurs when you start Internet Explorer 3.x from Word, and Internet Explorer finishes starting before Word can establish a connection to it.
RESOLUTION
To correct this problem, upgrade to Internet Explorer version 4.0 or later.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
MORE INFORMATION
For additional information, please see the following articles in the Microsoft Knowledge Base:
Additional query words: 8.0 ie iexplore
Keywords: kbbug kbinterop KB170972