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Microsoft KB Archive/170972

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Knowledge Base


Article ID: 170972

Article Last Modified on 1/20/2007



APPLIES TO

  • Microsoft Internet Explorer 3.02
  • Microsoft Internet Explorer 3.01
  • Microsoft Word 97 Standard Edition



This article was previously published under Q170972

SYMPTOMS

When you click a hyperlink in Word to open the link in Internet Explorer and then click the Back button to switch back to Word, nothing happens and Internet Explorer remains active.

CAUSE

This is a timing issue: This problem occurs when you start Internet Explorer 3.x from Word, and Internet Explorer finishes starting before Word can establish a connection to it.

RESOLUTION

To correct this problem, upgrade to Internet Explorer version 4.0 or later.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base:

157763 OFF97: Memory Problems When Hyperlinking Between Programs

166981 WD97: Back Button Not Available After Viewing HTML Source



Additional query words: 8.0 ie iexplore

Keywords: kbbug kbinterop KB170972