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Microsoft KB Archive/170854

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Knowledge Base

FTP Login Fails with Error Message: Home Directory Inaccessible

Article ID: 170854

Article Last Modified on 6/22/2005


  • Microsoft Internet Information Server 3.0

This article was previously published under Q170854

We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:


When you try to login to the FTP service, you may get the following error message when you type in your password:

530 User cannot log in, home directory inaccessible.


No home directory is defined in the Directory Properties for the FTP service.


  1. In Internet Service Manager, open the FTP Service Properties.
  2. Select Directories.
  3. Select the directory that will be the home directory for the FTP service.
  4. Click Edit Properties.
  5. Enable the Home Directory button, then click OK. Click Apply, then click OK.

Keywords: kberrmsg kbprb KB170854