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Microsoft KB Archive/170613

From BetaArchive Wiki

Article ID: 170613

Article Last Modified on 6/4/2001



APPLIES TO

  • Microsoft Excel 97 Standard Edition
  • Microsoft Windows NT 4.0



This article was previously published under Q170613

WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

SYMPTOMS

When you run the Setup program for the Microsoft Small Business Financial Manager 97 for Microsoft Excel 97, the following error message appears:

Setup could not find Microsoft Excel 97 installed on your system. Please install Microsoft Excel 97 before installing this application.

When you click OK, the Setup program does not continue.

CAUSE

This problem occurs when you install Microsoft Small Business Financial Manager 97 on a computer running Microsoft Windows NT version 4.0.

WORKAROUND

To work around this problem, register Microsoft Excel 97 by using one of the following methods.

Reinstall Microsoft Excel

Depending on which program is installed, run the Setup program for Microsoft Office 97 or Microsoft Excel 97. During this maintenance mode installation, click Reinstall when you are prompted for the type of installation.

Rebuild the Registry Settings

To rebuild the original Microsoft Office or Microsoft Excel registry entries, use the following command

<drive>:\setup /y


where <drive> is the drive that contains the Microsoft Office Setup disk. This parameter forces the Setup program to use maintenance mode. When you are prompted for the type of installation, click Reinstall. The Setup program does not copy any files during this kind of installation. Instead, it updates the registry based on the previous installation.

NOTE: the /y switch restores all of the Microsoft Office program defaults.


Additional query words: XL97

Keywords: kbsetup KB170613