Microsoft KB Archive/170398

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XADM: Error Applying Service Pack

Article ID: 170398

Article Last Modified on 10/28/2006


  • Microsoft Exchange Server 4.0 Standard Edition
  • Microsoft Exchange Server 5.0 Standard Edition

This article was previously published under Q170398


When you run the Updat.exe program to apply a service pack, the following error message occurs:

Could not open the file named C:\setup\bin\Address.dll


The self-extracting executable for the service pack (downloaded from the Microsoft FTP site), has been expanded without using the -d switch.


If the -d option is not used when extracting the service pack files, all the service pack files are extracted into the current working directory. Most likely, the extraction process will display messages asking the user whether certain files need to be overwritten.

If the -d option is used during the service pack expansion, it will automatically create the required directories and copy files into these directories, and no files will need to be overwritten. Therefore, to work around the problem, you need to use the -d option during the service pack expansion.

Keywords: kbprb KB170398