Article ID: 170211
Article Last Modified on 1/20/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q170211
SYMPTOMS
When you open a Rich Text Format (RTF) document in Word 97, symbol characters in a multilevel numbering scheme are changed to square boxes.
CAUSE
This problem occurs when you save a document in Rich Text Format (RTF) in Microsoft Word for Windows 95, version 7.0, and then import the document into Word 97. The ANSI symbol character is incorrectly converted to Unicode.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.
For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:
172475 OFF97: How to Obtain and Install MS Office 97 SR-1
REFERENCES
For additional information about bullets and numbering, please see the following articles in the Microsoft Knowledge Base:
159943 WD97: General Information About Bullets and Numbering
164618 WD97: Conversion of Bullets and Numbering
166942 WD97: Bullets and Numbers Styles Convert Incorrectly to 6.x/7.x
For more information about bullets and numbering, click the Office Assistant, type "bullets and numbering" (without the quotation marks), click Search, and then click one of the topics.
NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:
120802 Office: How to Add/Remove a Single Office Program or Component
Additional query words: sr1 release1 8.0 8.00
Keywords: kbbug kbfix kbinterop kbusage KB170211
