Article ID: 170133
Article Last Modified on 10/31/2006
APPLIES TO
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q170133
SYMPTOMS
When you try to add a modem to Remote Access Setup, the modem is not added to the list of devices although it is detected and installed in the Modem icon in Control Panel.
Also, when you try to launch HyperTerminal, the following error message appears:
When you double-click the Telephony icon in Control Panel, nothing happens.
CAUSE
The Telephony service is disabled.
RESOLUTION
In Control Panel, click the Services icon. Enable and start the Telephony service.
Keywords: kbnetwork kbsetup KB170133
