Microsoft KB Archive/170049

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XCLN: Exchange Client Cannot Change Password Under OS/2 3.x

Article ID: 170049

Article Last Modified on 8/17/2005


  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0

This article was previously published under Q170049


When you run the Microsoft Exchange Client on an IBM OS/2 version 3.x platform, the following error may occur when you try to change the password:

The NT Domain password could not be changed. A required action was not
successful due to an unspecified error.

If you press F2, the following message displays:

MS Exch cli 0 - [8100342B]


This error occurs if the OS/2 client is using only the NetBIOS transport. This behavior is by product design.


To initiate the password change to the Windows NT Server, you must have TCP/IP, SPX, or Named Pipes enabled on the OS/2 client.

Keywords: kbbug KB170049