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Microsoft KB Archive/169988

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Knowledge Base


OLEXP: Computer Stops Responding When Exporting Messages

Article ID: 169988

Article Last Modified on 2/20/2004



APPLIES TO

  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 4.0



This article was previously published under Q169988

SYMPTOMS

When you attempt to export messages from Outlook Express into Microsoft Exchange, your computer may stop responding (hang).

CAUSE

You may not have enough free space on your hard disk to complete this process.

RESOLUTION

Increase the amount of free space available on your hard disk, and then export the messages again.

STATUS

Microsoft has confirmed this to be a problem in Outlook Express version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


Additional query words: 4.00 hang

Keywords: KB169988