Microsoft KB Archive/169969

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WD97: Contents of Wdread8.txt File for Word 97 Alpha Version

Article ID: Q169969

The information in this article applies to:

  • Microsoft Word 97 for Windows on the following platform: Alpha

SUMMARY

Wdread8.txt is a text file that contains supplemental information about installing and using Microsoft Word 97 for Windows on the Alpha platform.

The "More Information" section of this article contains the complete text of the Wdread8.txt file, which is located in the Office folder on your Microsoft Office 97 or Microsoft Word 97 CD-ROM. It is also located in the Program Files\Microsoft Office\Office folder on your hard drive after you install Microsoft Word 97 for Windows on the Alpha platform on your computer.

For phone numbers and support options on all Microsoft products, please see the information available on the Microsoft Web site at http://www.microsoft.com/support/supportnet/overview/overview.asp.

MORE INFORMATION

MICROSOFT WORD 97 README FILE

(c) 1997 Microsoft Corporation. All rights reserved.

This document provides late-breaking or other information that supplements the Microsoft Word 97 documentation.

CONTENTS

  INSTALLING MICROSOFT WORD 97
    IMPORTANT: Disable Virus Protection Before Running Setup
    Minimum System Requirements for Microsoft Word 97
    Requirements for Microsoft Word 97 with Windows NT Workstation 4.0
    Installation Instructions
    Using Punctuation Characters in Directory Names May Cause Problems
  MICROSOFT WORD 97 HELP AND GETTING RESULTS BOOK
    Help Topics Graphics Don't Print Clearly
    Correction to Getting Results Book
  WORKING WITH DOCUMENTS
    Cannot Edit a Word Document Embedded Object in Word 95
    Cannot Edit an Embedded Object Created in a Word 95
    Document After Saving in Word 97
    Cannot Undo Edit After Attaching a Template
    Issues When Running FX!32
    Problems With Filters not Being Upgraded for Word 97
    MICROSOFT WORD 97 VALUPACK
    Microsoft Word 97 ValuPack Setup May Not Be Successful
    Without Administrative Permissions
    Installation of Word 97 Import Converter for Word 6.0 for Alpha/NT
  PRINTING
    Solutions for Printing Drawing Objects
  MICROSOFT VISUAL BASIC FOR APPLICATIONS
    Changes to Code Examples
    InsertSymbol Method Has a Fourth Argument
    RevisedLinesColor Property
    Reload Method Not Available
    MsgBox Function
    ReSize Event
  MICROSOFT FORMS 2.0: ISSUES AND DOCUMENTATION CHANGES
    Methods
    Controls
    Events
    Properties
    Other Known Issues
  INFORMATION ABOUT DIGITAL EQUIPMENT CORPORATIONS FX!32
  MICROSOFT TECHNICAL SUPPORT

INSTALLING MICROSOFT WORD 97

IMPORTANT: Disable Virus Protection Before Running Setup

Some virus protection programs, such as VSafe.com and Norton Anti-Virus Autoprotect, can interfere with the Microsoft Word 97 Setup program. If you use a virus protection program on your computer, please disable it before running Setup. (You can re-enable the virus protection program after Setup is complete.) Note: If your virus-detection program starts automatically when you start Windows, you can disable it by restarting Windows while holding down the SHIFT key.

Minimum System Requirements for Microsoft Word 97

To use the Alpha system version of Microsoft Word 97, you need:

  • Alpha computer with a 21064 or higher microprocessor
  • Microsoft Windows NT Workstation 4.0, Service Pack 3 or later
  • 32 MB memory
  • 47-107 MB of available hard disk space required; 74 MB required for typical installation, depending on configuration. (Note: 70-175 MB of available hard disk space required for combined installation of Microsoft Excel 97 and Word 97; 106 MB required for typical installation, depending on configuration.)
  • CD-ROM drive
  • VGA or higher-resolution video adapter (Super VGA, 256-color recommended)
  • Microsoft Mouse, Microsoft IntelliMouse, or compatible pointing device (Microsoft IntelliMouse required for extended navigational

capabilities) Additional items or services required to use certain features:

  • 9600 or higher-baud modem (14,400 baud recommended).
  • Some Internet functionality may require Internet access and payment of

a

   separate fee to a service provider.

Installation Instructions

1. Quit all programs if any are running.

2. Insert the Microsoft Excel 97 and Microsoft Word 97 CD-ROM into your

   CD-ROM drive.

3. Click Run on the Start menu, and type the following (assuming your

   CD-ROM drive is drive D):

      D:\word\setup.exe

Using Punctuation Characters in Directory Names May Cause Problems If the name of the directory you install Microsoft Excel 97 or Microsoft Word 97 into includes a comma (,), single quotation mark ('), or exclamation point (!), you may have problems when you use the programs. To avoid problems, use the default directory or use only letters and numbers in directory names.

MICROSOFT WORD 97 HELP AND GETTING RESULTS BOOK

Help Topics Graphics Don't Print Clearly

When you print a Help topic that contains a graphic, the graphic may not print clearly. In particular, this occurs when you print a topic with grayscale colors using a printer driver that does not have options to control dithering.

Correction to Getting Results Book

On page 218, "Click Scrolling Text (Format menu)." should be "Click Scrolling Text (Insert menu)."

WORKING WITH DOCUMENTS

Cannot Edit a Word Document Embedded Object in Word 95

When you insert a Word document as an embedded object in a document in Word 97, save the document in the Word 6.0/95 format or Rich Text Format, and then open the document in Word 95, you may receive the error message "Word cannot edit the object" when you double-click the object to edit it. This occurs because when you save the document created in Word 97 in the Word 6.0/95 format or Rich Text Format, the embedded object is not saved as a Word 95 document object. To edit the object, you must have Word 97 installed on your computer.

Cannot Edit an Embedded Object Created in a Word 95 Document After Saving in Word 97

If you create an embedded object in a Word 95 document, open the document in Word 97, and then save the document in Word 6.0/95 format or Rich Text Format, the embedded object is updated to a later version of the OLE object server program on the computer running Word 97. If you reopen the document in Word 95 on a computer that does not have Word 97 installed, you may not be able to edit the object.

This can occur with any OLE object, including objects created in Word 97 documents. To see a list of OLE server programs installed on your computer, view the list in the Object dialog box (Insert Menu).

Cannot Undo Edit After Attaching a Template

When you attach a different template to the active document, the Undo command (Edit menu) is not available. This may occur after running a wizard that attaches a template to the active document.

Issues When Running FX!32

If you are running FX!32, you may encounter problems loading some Visual Basic for Applications (VBA) templates, add-in programs, or macros. You can correct these problems by performing one of the following:

  • Add Winword.exe and Excel.exe to the list of programs that FX!32 ignores. See FX!32 online help for further instructions.
  • Copy the file Vba332.dll from your \Program Files\Microsoft Office\Shared folder, and paste the new copy in your \System32 folder.
  • Refer to your FX!32 Version 1.2 or later readme.txt file for more information.

Problems With Filters not Being Upgraded for Word 97

Some image filters have not been upgraded since Word 6.0 for Windows NT for Alpha. These image filters include the CGM import filter (Cgmimp32.flt), the DRW import filter (Drwimp32.flt), the DXF import filter (Dxfimp32.flt), and the WPG export filter (Wpgexp32.flt). When using these filters, some files may not show a preview of the image or look correct in Word. If you are experiencing problems with these filters and would like more information about them, search for "graphics file formats" in Help.

MICROSOFT WORD 97 VALUPACK

Microsoft Word 97 ValuPack Setup May Not Be Successful Without Administrative Permissions

If you use Windows NT Workstation 4.0 you must be a member of the Administrators group to install some components of the Word 97 ValuPack.

Installation of Word 97 Import Converter for Word 6.0 for Alpha/NT

This converter enables Word 6.0 users to read documents created in Word 97. Go to the Microsoft Word Web site at http://www.microsoft.com/word for the latest Microsoft Word 97 converters.

PRINTING

Solutions for Printing Drawing Objects

This section lists workarounds for printer driver and other printing problems.

PostScript printing, Windows NT Workstation versions 4.0: Fill effects may not print correctly. The problem may be fixed by upgrading to the latest version of the Microsoft PostScript Driver for Windows NT Workstation 4.0.

Download the latest driver from:

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT351/ 
   hotfixes-postSP5/pscript-fix.

Lexmark Optra R and Optra L Series PostScript, Windows NT Workstation version 4.0: Gradient-filled objects may print poorly. Contact the Lexmark Technical Support Center for assistance. MICROSOFT VISUAL BASIC FOR APPLICATIONS

Changes to Code Examples

Code examples in Microsoft Word Visual Basic Help (VbaWrd8.hlp) should be changed as follows.

ExitWindows method example -- change the first line to:

   Documents.Save NoPrompt:=True,
   OriginalFormat:=wdOriginalDocumentFormat

OutsideLineWidth property example -- change fourth line in the first example to:

   OutsideLineWidth = wdLineWidth075pt

SnapToShapes property example -- change the first example to:

   Options.SnapToShapes = True

DefaultBorderColorIndex Property Example -- change the example to read:

   ActiveDocument.Paragraphs(1).Borders.Enable = True
   With Options
       .DefaultBorderColorIndex = wdRed
       .DefaultBorderLineStyle = wdLineStyleDouble
   End With

Hyperlinks property example -- change the second line of the third example to:

   If InStr(LCase(aHyperlink.Address), "microsoft") <> 0 Then

MailMergeDataFields Collection object -- change the first line in the second example in the topic to:

   If ActiveDocument.MailMerge.DataSource.Type = wdMergeInfoFromWord
   Then

MailMergeFieldNames Collection object -- change the first line in the second example in the topic to:

   If ActiveDocument.MailMerge.DataSource.Type = wdMergeInfoFromWord
   Then

SpellingSuggestion object -- change the second line in the first example in the topic to:

   MsgBox
   ActiveDocument.Words(1).GetSpellingSuggestions.Item(1).Name

RevisedPropertiesMark property example -- change second example to:

   temp = Options.RevisedPropertiesMark

Dictionary object -- change the first line of the last example in the topic to:

   Set myspell = Languages(wdEnglishUS).ActiveSpellingDictionary

Uniform property example -- change the third line in the first example to:

   myTable.Cell(3, 3).Split 1,2

Indexes property example -- the second example is not valid and will not work. ChapterPageSeparator property example and HeadingLevelForChapter property example -- change both examples to read:

   Documents.Add
   For i = 1 To 5
      With Selection
         .TypeParagraph
         .InsertBreak
      End With
   Next i
   ActiveDocument.Content.Style = wdStyleHeading1
   ActiveDocument.Content.ListFormat.ApplyListTemplate _

   ListTemplate:=ListGalleries(wdOutlineNumberGallery).ListTemplates (7)

   Set myHead = ActiveDocument.Sections(1).Headers(wdHeaderFooterPrimary)
   With myHead.PageNumbers
     .Add PageNumberAlignment:=wdAlignPageNumberCenter
    .NumberStyle = wdPageNumberStyleArabic
    .IncludeChapterNumber = True
    .HeadingLevelForChapter = 0
    .ChapterPageSeparator = wdSeparatorEnDash
   End With

SaveAs method -- third example should be replaced with: This example retrieves the SaveFormat property value for the WordPerfect 5.x for Windows converter, and then it uses this value with the SaveAs method.

   For Each cnv In Application.FileConverters
    If cnv.ClassName = "WrdPrfctWin" Then
        ActiveDocument.SaveAs FileName:="MyWP.doc",
   FileFormat:=cnv.SaveFormat
    End If
   Next cnv

Points property example and SetPosition method -- example should be changed to:

   Set myDocument = ActiveDocument
   With myDocument.Shapes(3).Nodes
    pointsArray = .Item(2).Points
    currXvalue = pointsArray(1, 1)
    currYvalue = pointsArray(1, 2)
    .SetPosition 2, currXvalue + 200, currYvalue + 300
   End With

InsertSymbol Method Has a Fourth Argument

The InsertSymbol method has the following fourth argument, Bias Optional Variant. Sets the font bias for symbols. This argument is useful for setting the correct font bias for characters in Far East versions of Word. Can be one of the following WdFontBias constants:

   wdFontBiasDefault, wdFontBiasDontCare, or wdFontBiasFareast.

RevisedLinesColor Property

The RevisedLinesColor property has a constant that is not valid:

   wdByAuthor.

Reload Method Not Available

When you use the Reload method in a Microsoft Visual Basic for Applications macro in Microsoft Word 97, the macro may start to run before the reload is completed. You may want to avoid using the Reload method in Word.

MsgBox Function

In addition to the constants listed for the MsgBox function, the following constants are available for use as button argument settings.

   Constant            Value               Description
   ----------------------------------------------------------------

   vbHelp              16384 (&H4000)      Adds a Help button to
                                           the message box. Click
                                           the Help button or press
                                           F1 to generate a Help
                                           event.

   vbSetForeground     65536 (&H10000)     Places the message box
                                           in the foreground and
                                           activates it. Keyboard
                                           input is directed to the
                                           message box.

   vbRight             524288 (&H80000)    Right-justifies the text
                                           in the message box.

   vbRtlReading        1048576 (&H100000)  On Hebrew and Arabic
                                           systems, shows
                                           message and caption text
                                           using right-to-left
                                           reading order.

ReSize Event

The syntax and remarks for the Resize event should read as follows:

Syntax: Private Sub UserForm_Resize()

Remarks: Use a Resize event procedure to move or resize controls when the parent UserForm is resized. You can also use this event procedure to recalculate variables or properties.

Note: UserForm controls have no Resize event.

MICROSOFT FORMS 2.0: ISSUES AND DOCUMENTATION CHANGES

The following sections describe changes to the documentation for Microsoft Forms 2.0. These changes supercede the contents of the Help file Fm20.hlp. These sections also contain known issues with Microsoft Forms 2.0.

Methods

Repaint Method: The Repaint method does not return a value. The correct syntax is:

   Object.Repaint

Controls

  • CheckBox Control: The initial value of a CheckBox control is False.
  • The GroupName property can be used with one or more CheckBox controls. Note, however, that the CheckBox controls in a group still operate independently of one another.
  • OptionButton Control: The initial value of an OptionButton control is False.
  • ToggleButton Control: The initial value of a ToggleButton control is False.

Events

  • Click Event: When the user clicks on the active page or tab of a MultiPage or the active tab of a TabStrip, the Click event is

initiated.

   However, if the MultiPage or TabStrip contains multiple rows of page
   tabs, the Click event is only initiated for tabs in the foremost row of
   pages.

Properties

  • AutoTab Property: When this property is True, the TabKeyBehavior property is not in effect.
  • AutoSize Property: Setting the AutoSize property to True adjusts the size of a control to fit the text within it. If you change the text in

a

   control after setting AutoSize to True, you must also set AutoSize to
   False and then back to True to get the control to resize.

DragBehavior Property: fmDragBehaviorEnabled should not be used with MatchRequired = True. IMEMode Property: The following is a more detailed description of the IMEMode property.

      IMEMode     Meaning
      ----------  --------------------------------------------

      NoControl        The control does not affect the IME.

      On               Activates the IME without changing its
                       language or other settings.

      Off              Turns the IME off without affecting the
                       language or other settings.  In China,
                       Off also switches the keyboard to non-IME.

      Disabled         Makes the IME disappear so that its settings
                       cannot be changed.

All other values set the IME to a particular language. Controls, such as command buttons, that do not allow typing will disable

   the IME while they have focus.

Every control makes a copy of the IME state in effect when that control receives focus. When it loses focus, it restores this saved state. This saving and restoring occurs without regard to the value of the IMEMode property of the control. This differs slightly from the example in the Help text. Each change that a user makes to the IME while a control has focus immediately updates that control's IMEMode property (if it has one). All controls will accept setting all IME modes without error, but when a

   mode is not "native" to a locale it will:

   a. Not be listed in property sheets in that locale.
   b. Have the same effect as a native mode. See below.

All modes are native, except:

    - Disabled is native only in Japan. Elsewhere, it acts like Off.
    - In Japan, the Hangul and Hanzi modes are not native. Using them
      has the same effect as using Hiragana.
    - In Korea, the only native modes are NoControl, Hanzi, and Alpha
      (Full and Half). Off and Disabled have the same effect as Alpha.
      On, Hiragana, Katakana, and Hanzi have the same effect as
      Hangul.
    - In China, the Hiragana, Katakana, Hangul, and Hanzi modes are
      not native. Using them has the same effect as HanziFull or Hanzi
      as appropriate.
    - Everywhere else, the only native mode is "NoControl."  All other
      modes have the effect of "NoControl."

List Property: The last sentence of the Help text is not correct. You can use the List property to copy an entire single dimension or multidimensional array of values to a control. ListRows Property: Setting ListRows to 0 shows all the rows in the list.

  • MatchRequired Property: This property is in effect when the MatchEntry property is set to fmMatchEntryComplete or fmMatchEntryFirstLetter, but is not enforced when MatchEntry is set to fmMatchEntryNone.
  • When the Input Method Editor (IME) is used to process keystrokes, the MatchRequired property does not always ensure that the user types a matching value in a ComboBox.
  • MultiLine Property: When this property is True, the TabKeyBehavior property is not in effect.
  • ScrollBars Property: Corrections to text are below.

        - For a single-line control, replace Rule 2 with the following
          sentence: "When the ScrollBars property is set to
          fmScrollBarsHorizontal or fmScrollBarsBoth, the control shows a
          horizontal scroll bar if the text is longer than the edit
          region.  The height of the control will not be changed, so the
          horizontal scroll bar may overlap the text in the control."
        - Ignore Rule 3.
        - For a MultiLine control, ignore the third bulleted item in Rule 4.
  • ShowDropButtonWhen Property: If AutoSize is True, changing the ShowDropButtonWhen property immediately changes the size of the control based on whether the drop button is visible or hidden.
  • SpecialEffect Property: This property does not apply to the ToggleButton.
  • TabKeyBehavior Property: This property is enforced when AutoTab is

False

   and MultiLine is True.

Value Property: The Value property of the TabStrip is an integer indicating the active tab. Zero indicates the first tab. The maximum value is one less than the number of tabs. Visible Property: You are not allowed to change the Visible property of a control during the Layout event or Enter event. Doing so will cause an

   error at run time.

Other Known Issues

The Marquee control included with Microsoft Internet Explorer 3.0 does not work properly in Microsoft Forms 2.0. This is a known problem that will be fixed in a future release of Internet Explorer.

Calling "Unload Me" during the Enter event of a Microsoft Forms 2.0 CommandButton, OptionButton, or CheckBox may result in an "Out of stack space" error or may cause an "illegal operation" error. The workaround is to call "Unload Me" during the Click event instead.

INFORMATION ABOUT DIGITAL EQUIPMENT CORPORATIONS FX!32

Digital Equipment Corporation is pleased to announce that Digital FX!32 Version 1.2 will support the other components of Office 97 (PowerPoint, for example). Refer to the readme file included with the FX!32 V1.2 kit for specific instructions and information about running Office 97 with FX!32. (Note that FX!32 Versions 1.1 and earlier do not support Office 97.)

Digital FX!32 is a revolutionary software technology that allows Alpha users running Windows NT to run Win32-based applications transparently and with very good performance. You can obtain the latest version of FX!32 from http://www.service.digital.com/fx32/.

MICROSOFT TECHNICAL SUPPORT

The following provides an overview of the support options available should you have a technical question about Microsoft Excel for Windows or Microsoft Word for Windows. Please note that these support options are available in the United States and Canada only. If you need support outside of the United States and Canada, please contact the Microsoft subsidiary nearest you. For a list of phone numbers of Microsoft subsidiaries, see the section on Technical Support Worldwide at the end of this document.

Microsoft Technical Support services are subject to then-current prices, terms, and conditions of Microsoft, which are subject to change without notice.

Online Support Site: http://www.microsoft.com/support/

The Microsoft Technical Support Online Support Site uses Microsoft cutting- edge technology to help you access the most relevant technical information and resources to answer your support questions. Diagnose and solve technical problems quickly and easily. Discuss issues and solutions with other Microsoft customers over the Internet. Or select technical articles, programming aids, or commonly asked questions from a variety of Microsoft technical databases.

Additional Information Services

Microsoft FastTips. This automated service provides quick answers to your common technical questions via an automated toll-free telephone number, fax, or mail. To access FastTips or to receive information in the United States, call the following FastTips numbers: (800) 936-4100

Microsoft TechNet. CD-ROM-based Microsoft TechNet is the front-line resource for fast, complete answers to technical questions on Microsoft desktop and systems products. For more information or to subscribe to Microsoft TechNet, call the Microsoft office nearest you.

Microsoft Developer Network Library (MSDN). CD-ROM-based MSDN is the comprehensive source of programming information and toolkits for those who write applications for the Microsoft Windows, Windows 95, and Windows NT operating systems, or use Microsoft products for development purposes. For more information or to subscribe, call the Microsoft office nearest you.

Standard No-Charge Support

In the United States and Canada, Microsoft offers unlimited no-charge usability support, for Microsoft Excel for Windows and Microsoft Word for Windows. Toll charges may apply. Microsoft also offers two (2) no-charge incidents for assistance developing custom solutions and applications using Microsoft Excel for Windows or Microsoft Word for Windows. In the United States, Standard No-Charge Support is available between 6:00 A.M. and 6:00 P.M. Pacific time, Monday through Friday, excluding holidays. In Canada, Standard No-Charge Support is available between 8:00 A.M. and 8:00 P.M. eastern time, Monday through Friday, excluding holidays.

In the United States to receive Standard No-Charge Support please call:

  • For Microsoft Excel for Windows, call (425) 635-7070
  • For Microsoft Word for Windows, call (425) 462-9673

In Canada, for technical support for Microsoft Excel for Windows or Microsoft Word for Windows, call (905) 568-2294.

Priority Support

Microsoft Technical Support offers additional, priority access to Microsoft support professionals through Priority Support. In the United States, Priority Support is available 24 hours a day, 7 days a week, including holidays. In Canada, the hours are from 8:00 A.M. to midnight, 7 days a week, excluding holidays.

In the United States for usability issues at the cost of $35US per incident, call (800) 936-5700. For development issues at the costs of $55US per incident, call (800) 936-5500.

For phone numbers and support options on all Microsoft products, please see the information available on the following Microsoft Web site:

   http://www.microsoft.com/support/supportnet/overview/overview.asp

In Canada for usability issues at the cost of $45CDN per incident, call (800) 668-7975. For development issues at the cost of $55US per incident, call (800) 936-5500. Please note: 800 numbers will be billed to your VISA, MasterCard or American Express card.

For more information on Priority Support offerings, including annual accounts, call Microsoft Technical Support Sales at (800) 936-3500. In Canada, call (800) 563-9048.

Text Telephone

Microsoft text telephone (TT/TDD) services are available for the deaf or hard-of-hearing. In the United States, using a TT/TDD modem, dial (425) 635-4948. In Canada, using a TT/TDD modem, dial (905) 568-9641.

Technical Support Worldwide

The following list contains Microsoft subsidiary offices and the countries/regions they serve. If there is no Microsoft office in your country/region, please contact the establishment from which you purchased your Microsoft product. For additional subsidiary information, check the Product Support Worldwide section in Help.

When you call, you should be at your computer and have the appropriate product documentation at hand.

Area               Telephone Numbers             Fax Numbers
Argentina          (54) (1) 314-0560             (54) (1) 819-1922

Australia          (61) (02) 870-2131            (61) (02)805-0519

Austria            Microsoft Excel:              022-68 16 2710
                   0660-6511
                   PowerPoint: 0660-6511
                   Word: 0660-6513

Belgium            02-5133274 (Dutch-speaking)
                   02-5023432 (English-speaking)
                   02-5132268 (French-speaking)

Bolivia            See Uruguay

Brazil             (55) (11) 871-0090            (55) (11) 241-1157

Caribbean          (972) 714-9100                (809) 273-3636

Chile              56-2-330-6222                 56-2-204-9424

Colombia           (571) 313-4011                (571) 310-7525

Czech Republic     (+42) (2) 245 10554           (+42) (2) 266020

Denmark            (45) (44) 89 01 11            (45) (44) 89 01 44

Dubai              (971) 4 513 888               (971) 4 527 444

Ecuador            (593) (2) 463-094

Egypt              +202-418-5571                 +202-417-4766

England            See United Kingdom

Finland            (0358)(90)525-502-500         (46) (0)8 752 29 00

France             (33) (1) 69-86-10-20          (33) (1) 69-28-00-28

French Polynesia   See France

Germany            Microsoft Access:             089-3176-1000
                   089/3176-1180
                   Microsoft Excel:
                   089/3176-1120
                   PowerPoint:
                   089/3176-1120
                   Word: 089/3176-1131

Greece             (30) (1) 6893 631             (30) (1) 6893 636
                   through(30)(1)6893 635

Hong Kong          (852) 804-4222                (852) 560-2217

Hungary            (36) (0)1/1172289             (+36) (1) 269 1030

India              (91) (11) 646-0694

Ireland            See United Kingdom

Israel             972-3-613-0833                972-3-613-0834

Italy              (39) (2) 7039-8351            (39) (2) 7039-2020

Japan              (81) (424) 41-8890

Korea              (82) (2) 508-0040             (82) (2) 531-4600

Liechtenstein      See Switzerland

Luxembourg         (32) 2-5133274 (Dutch-speaking)
                   (32) 2-5023432 (English-speaking)
                   (32) 2-5132268 (French-speaking)

Morocco            (212) 2 47 10 72              (212) 2 47 10 86

Mexico             (52) (5) 325-0912

Netherlands        02503-77877 (Dutch-speaking)
                   02503-77853 (English-speaking)

New Zealand        64 (9) 357-5575               64 (9) 358-0092

Northern Ireland   See United Kingdom

Norway             (47) (22) 02 25 50            (47) (22) 02 25 70

Papua New Guinea   See Australia

Paraguay           See Uruguay

Per[ASCII 250]     (51) (1) 422-4116             (51) (1) 440-2619

Poland             (+48) (2) 6216793  or         (+48) (2) 6615434
                   (+48) (71) 441357

Portugal           (351) 1 4412205               (351) 1 4412101

Taiwan Region      (886) (2) 508-9501            (886) (2) 508-9575

Republic of Ireland See United Kingdom

Russia             (+7) (095) 267-8844 or        (+7) (502) 224 50 45
                   (+7) (095)158-6963

Saudi Arabia       +966-1-488-1165               +966-1-488-1576
                                                 ext. 300

Scotland           See United Kingdom

Singapore          (65) 220-7202                 (65) 227-6811

Slovenia           (+386) (61) 1232354

Slovak Republic    (+42) (7) 312083              (+42) (2) 266020

South Africa       (Toll free): 0 802 11 11 04   (27) 11 445 0045 or
                                                 (27) 11 445 0046

Spain              (34) (1) 803-9960             (34) (1) 803-8310

Sweden             (46) (8) 752 09 29            (46) (0)8 752 29 00

Switzerland        Microsoft Access:
                   01/342-4121
                   Microsoft Excel:
                   01/342-4082
                   PowerPoint:
                   01/342-4082
                   Word:
                   01/342-4087
                   Technical Support
                   (French-speaking):
                   (41) (22) 738 96 88           01-831 09 69

Turkey             (90) 212 2585998              (90) 212 2585954

United Kingdom     (44) (734) 271000             (01734) 270080

Uruguay            (598) (2) 77-4934             (598) (2) 91-0227

Venezuela          (582) 264 19 33               (582) 265 08 63

Wales              See United Kingdom

Additional query words: 97 8.0 8.0 word97 word8

Keywords          : kbother 
Version           : Windows: 97
Platform          : WINDOWS
Hardware          : ALPHA

Last Reviewed: April 8, 1999
© 1999 Microsoft Corporation. All rights reserved. Terms of Use.