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Microsoft KB Archive/169959

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Knowledge Base

XCLN: Exchange Client Wont Register for New Mail Notification

Article ID: 169959

Article Last Modified on 10/28/2006


  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.5

This article was previously published under Q169959


Neither the Microsoft Exchange Client 4.0 or later, nor the Microsoft Outlook 97 client will register for new mail notifications on non-default message stores.


The only way either of the above-mentioned clients will register for new mail notifications for a specific message store is if the message store advertises to the messaging subsystem that it can be a default store. These clients will only register for new mail notifications with the message store that is listed as the default message store in the current profile. These clients will not register for new mail notifications in any other message store other than the default message store in the same profile in a given session.

If you have two message store providers listed in a given profile, one, and only one, can be the default message store. For any session that uses this profile, the Exchange and Outlook clients will register only with the default message store listed in the profile for new mail notifications. Any other message stores in the profile are ignored for new mail notification.

Keywords: kbinfo KB169959