Microsoft KB Archive/169754

From BetaArchive Wiki
Knowledge Base

XADM: How to Set Up Batch Auto-forward Rules Using Exchange

Article ID: 169754

Article Last Modified on 10/27/2006


  • Microsoft Exchange Server 5.0 Standard Edition
  • Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q169754


This article explains how to use a directory import\directory export file (.csv file) to configure all mailboxes with Alternate Recipients instead of manually configuring each mailbox separately.


The following steps present a method to adds alternate recipient to mailboxes using the .csv files.

  1. Export the recipients (mailboxes) to a .csv file.
  2. Edit the .csv file and insert a column named "Alternate Recipient." Beneath the "Alternate Recipient" field, insert the Distinguished Name (DN) of the recipient that the mail will be forwarded to.
  3. If you would like to use the "Deliver to Both" option, you can insert a new column named "Deliver to both". If you want the messages to be delivered to both mailboxes of the original and the "Alternate Recipient", type the number 1 in this new field; otherwise type a 0.
  4. Save this file in .csv formats and close it.
  5. Import this .csv file into the Exchange Server. If you receive an error when importing the .csv file to Exchange Server, see the Microsoft Knowledge Base article referenced below in the "More Information" section.
  6. Confirm that the recipients who were specified as the "Alternate Recipients" actually received the messages that were addressed to the original mailbox.

The following is a sample comma-delimited header of the .csv file used in this process to setup these Delivery Options:

   Obj-Class,Mode,Directory Name,Alternate Recipient,Deliver to both,

NOTE: The Exchange Server Administrator program provides a method that manually adds alternate recipient to a mailbox. This manual method has to be done to every mailbox individually. It uses the Delivery Options tab of the mailbox's property pages to modify the mailbox and select the Alternate recipient.

If you receive an error message when importing the .csv file to Exchange Server (step 5 above), see the following article.

For additional information, please see the following article in the Microsoft Knowledge Base:

155743 XADM: Directory Import Error: Unable to Process Object

Additional query words: bulk export

Keywords: kbhowto kbusage KB169754