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Microsoft KB Archive/169693

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Knowledge Base


XADM: Private Byte Memory Leak in Store.exe

Article ID: 169693

Article Last Modified on 10/28/2006



APPLIES TO

  • Microsoft Exchange Server 4.0 Standard Edition



This article was previously published under Q169693


SYMPTOMS

Over time, the Windows NT system responsiveness starts to appears sluggish and clients may report a gradual decrease in system performance.

You may observe that the amount of Private Bytes for Store.exe increases over time. You can track this by monitoring the following counters in the Windows NT Performance Monitor:

Object: Process
Instance: STORE
Counter: Private Bytes


CAUSE

Under certain conditions, when a Microsoft Exchange or Outlook client sets focus to a message folder on the Microsoft Exchange Server that has a filter defined, a small number of private bytes are leaked.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



Additional query words: leak performance gradual high paging activity

Keywords: kbqfe kbhotfixserver kbbug kbfix KB169693