Article ID: 169542
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q169542
SYMPTOMS
When you attempt to fax from Microsoft Word, you may receive the error message
- No transport provider was available for delivery to this recipient
-or-
- You may receive "Undeliverable" mail messages for each document you send.
CAUSE
This problem occurs for either of the following reasons:
- Microsoft Fax or another fax service transport is not installed.
-or-
- You have not added the fax service to your user profile.
RESOLUTION
To work around this problem, install Microsoft Fax or a different fax service transport to your computer and configure your user profile to include the fax service.
MORE INFORMATION
For additional information, please see the following article in the Microsoft Knowledge Base:
Additional query words: 8.0
Keywords: kberrmsg kbinterop kbprb kbusage KB169542