Microsoft KB Archive/169286

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Article ID: 169286

Article Last Modified on 1/19/2007


  • Microsoft Outlook 97 Standard Edition

This article was previously published under Q169286


When clicking an HTML link containing a "mailto:" tag with no delivery information, Microsoft Outlook 97 will insert a slash (/) in the To field of the e-mail message.


To open an Outlook e-mail message containing no delivery information from an HTML link, you must insert a null value in the HTML mailto: tag.

Insert a null value (%20) in the HTML "mailto:" tag as follows:

<a href="mailto:%20">SEND E-MAIL</a>


Steps to Reproduce Problem

  1. In NotePad, create and save a file named Testmail.htm with the following HTML code:

          <TITLE>Test Mail</TITLE>
          <a href="mailto:">SEND E-MAIL</a>
  2. Double-click the Testmail.htm file to open it in Microsoft Internet Explorer.
  3. Click the SEND E-MAIL link.

RESULT: A new e-mail message is opened in Outlook containing a slash (/) in the To field.

Keywords: kbcode kbhowto KB169286