Microsoft KB Archive/168716

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Article ID: 168716

Article Last Modified on 10/28/2006


  • Microsoft Exchange Server 4.0 Standard Edition
  • Microsoft Exchange Server 5.0 Standard Edition
  • Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q168716


The Organization property page may be used to enter optional information in the Address Book about the mailbox owner's manager and direct reports (if any).

Manager information may be imported into the Exchange mailboxes by creating a .Csv file that contains a Manager column header.


Create a .Csv file by exporting the addresses from the Administrator program and modifying the file to add the new column "Manager" and Alias Name of the user who will be listed as the manager for that mailbox.

Close, then import this modified .Csv file into Exchange, using Tools / Directory Import command.

Any mailbox owner who is listed as a manager of another user will have Direct Report information displayed within his or her mailbox properties.

Each recipient who reports to the mailbox owner (Manager) will be listed in the Direct Reports dialog box of that mailbox owner.


The Exchange Server 4.0 CD contains a sample Mailbox.csv file that can be found at:


Contained in this file are all 93 fields that can be associated with any Exchange Server mailbox. This .Csv file may be used to create the "master headers" for a .Csv file for use in importing user and mailbox information into Exchange Server.

The Microsoft BackOffice Resource Kit contains a utility called Header.exe, which can be used to create a .Csv file with only the required headers.

Keywords: kbhowto kbusage KB168716