Microsoft KB Archive/168552

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Allowing WinNT Setup to Detect and Configure 3COM 3C589D

Article ID: 168552

Article Last Modified on 11/1/2006


  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q168552


During Windows NT setup the 3C589D EtherLink III PC Card is not recognized. This inhibits you from joining a domain because the network cannot be started.


Because the 3c589D is not on the Windows NT version 4.0 Hardware Compatibility List (HCL) the tuple information for this PC Card is not in the Windows NT Registry Database. To add support for this card during Windows NT Setup, perform the following:

  1. Copy the \i386 directory from the Windows NT Installation CD to your distribution share point or local hard drive.
  2. From a computer running Windows NT, uncompress the System._ file in the \i386 directory. IE: EXPAND System._ System

    WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.
  3. Start Registry Editor (Regedt32.exe) and select the HKEY_LOCAL_MACHINE Window.
  4. Select the HKEY_LOCAL_MACHINE key.
  5. On the Registry menu, click Load Hive. Browse to and select the SYSTEM registry file in the Windows NT distribution \I386 directory. Click Open, then assign it a name other than SYSTEM, for example, TEST.
  6. The newly loaded hive will now appear in the HKEY_LOCAL_MACHINE window as TEST. Double-click on the folder TEST, and then ControlSet001.
  7. Use the following Microsoft Knowledge Base article to add 3Com 3C589D entries to the PCMCIA database.

    138618 ErrMsg: "No Configuration Info ..." with PCMCIA

  8. When finished, select the TEST key, then from the Registry menu, click Unload Hive.
  9. Rename the System. file to System._ in the Distribution directory.
  10. Run Windows NT Setup, winnt or winnt /B from the distribution directory.

For additional information, please see the following article in the Microsoft Knowledge Base:

149305 PCMCIA Network Cards May Fail to Start During NT Installation.

Additional query words: nic unattended prodnt

Keywords: kbnetwork kbsetup KB168552