Microsoft KB Archive/168545

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SMS: Remote Control Session Shows Machine Name

Article ID: 168545

Article Last Modified on 10/27/2006


  • Microsoft Systems Management Server 1.2 Standard Edition

This article was previously published under Q168545


If you activate a remote control session where the Visible Signal option is enabled on the client (under Help Desk Options), the "Being Accessed By" window shows the computer name of the system that initiated the remote control session.

If cryptic machine names are used on a network, it is not always clear who is remote controlling the Systems Management Server client. If the administrator's user name was displayed instead, it would eliminate much of the ambiguity.


Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms username

Keywords: kbbug kbnetwork kbpending kbremoteprog kbtshoot KB168545