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Microsoft KB Archive/168539

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Knowledge Base


XFOR: How to Delete Exchange Dirsync Server After Deleting the MS Mail Connector

Article ID: 168539

Article Last Modified on 10/28/2006



APPLIES TO

  • Microsoft Exchange Server 4.0 Standard Edition
  • Microsoft Exchange Server 5.0 Standard Edition
  • Microsoft Exchange Server 5.5 Standard Edition



This article was previously published under Q168539

IMPORTANT: This article contains information about using Registry Editor. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information on how to do this, view the "Restoring the Registry" online Help topic in Regedit.exe or the "Restoring a Registry Key" online Help topic in Regedt32.exe.

SYMPTOMS

When you delete the Microsoft Mail Connector (MSMC) and then try to delete the dirsync server object, the following error message appears :

THE ATTRIBUTE DOES NOT EXIST
Microsoft Exchange dir: ID NO: DS_E_NO_SUCH_ATTRIBUTE_OR_VALUE

RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" online Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" online Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

WARNING: Using the raw mode of the Exchange Server Administrator program (admin /r) incorrectly can cause serious problems that may require you to reinstall Microsoft Windows NT Server and/or Microsoft Exchange Server. Microsoft cannot guarantee that problems resulting from the incorrect use of raw mode can be solved. Use raw mode at your own risk.

To resolve this problem:

  1. Verify that there is no requestor object under this dirsync server object.
  2. Verify that the Exchange Directory Synchronization service is not running by inspecting Control Panel Services.
  3. Start Registry Editor. Go to the following key

          HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services
                            

    and confirm that the MSExchangeDX service does not exist.

  4. Start the Exchange Server Administrator program in raw mode by typing the following at a command prompt:

    admin /r

  5. Select the Dirsync Server to highlight it. On the Edit menu, click Delete Raw Object
  6. Click OK in response to the following warning message:

    A raw delete should not be performed without prior consultation with
    Microsoft Product Support Services. Do not proceed unless you
    completely understand the potential adverse effects that incorrect
    usage of this feature could have on an entire site.



Additional query words: dss msmi

Keywords: kbprb kbusage KB168539