Microsoft KB Archive/107091
Article ID: 107091
Article Last Modified on 10/30/2006
- Microsoft Mail Gateway for IBM PROFS and OfficeVision 3.0
This article was previously published under Q107091
PROFS users sometimes find duplicates in their inboxes of mail messages that originate from a Microsoft Mail for PC Networks user and are transferred through Microsoft Mail Gateway to PROFS.
As part of its message processing, the PROFS Gateway creates temporary files that contain a copy of the original mail message and attachments. If the Gateway crashes while PROFS is processing a mail message, PROFS uses a temporary file to re-process the message when operations resume.
If the original message is properly delivered but the Gateway crashes or halts before the temporary files are deleted, PROFS still re-processes and re-delivers the message when operations resume, causing a duplicate.
This is a normal Gateway safeguard against lost mail. Delete the duplicate message.
Additional query words: 3.00 3.0