Article ID: 106438
Article Last Modified on 10/3/1999
APPLIES TO
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q106438
SYMPTOMS
After you print to a shared Microsoft Windows for Workgroups printer, your computer stops responding, or hangs. The print job finishes successfully.
CAUSE
When you share a printer on a Windows for Workgroups version 3.11 computer, the default configuration for the printer is to send printer alerts through the Print Manager. These alerts can sometimes cause a computer to hang.
WORKAROUND
To work around this problem, disable printer alerts by adding the following entry to the [Network] section of the SYSTEM.INI file on the print server:
SendPrintMessages=no
NOTE: Disabling WinPopup does not disable printer alerts since these messages are sent through Print Manager. The only way to disable printer alerts is to add the line described above.
STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: 3.11 freeze pop up notification
Keywords: KB106438
