Microsoft KB Archive/104527
The information in this article applies to:
- Microsoft Mail for PC Networks, versions 2.1, 3.0, 3.0a, 3.0b, 3.2
In versions 2.1, 3.0, 3.0a, 3.0b, and 3.2 of Microsoft Mail for PC Networks, the Mail administrator does not have full privileges to shared folders that users have created. Only the user who created the folder can manipulate the rights to a shared folder.
To allow the administrator to obtain access to a shared folder, do one of the following:
- The user can allow the administrator to know the password of the shared folder user's mailbox. The administrator can then log in as that user.
The administrator can run FIXIDX.EXE on the public folders and give the administrator the ownership of the folders. Note that running this program will result in the loss of all public folder names and the inability to access group folders that have been created.
The FIXIDX.EXE utility is available as part of the "Database Maintenance Utilities" document. To obtain the document containing the Database Maintenance Utilities, please see the following article in the Microsoft Knowledge Base:
Q99419 PC DB: Database Maintenance Utilities (Complete)
- Archive the shared folders of the particular user, create a shared folder in the Administrator program and then unarchive the archived folder into the new shared folder created by the Administrator program.
Additional query words: 2.10 3.00 3.00a 3.00b 3.20 admin
Issue type :
Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN300a kbMailPCN300b kbMailPCN210
Last Reviewed: November 5, 1999