Microsoft KB Archive/104373

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3COM: Installation Stops If There Is a Space in Server Name

Article ID: 104373

Article Last Modified on 10/30/2006


  • Microsoft Mail Gateway to 3Com 3+Mail 1.0

This article was previously published under Q104373


Version 1.0 of the Microsoft Mail Gateway to 3Com installation process prompts you for the three-part 3Com XNS name for the mail server used on your network. If you have added a legal space in the name portion of the three-part name, the installation process stops.

NOTE: The installation may not provide an error message; it may simply stop installing the gateway.


A space is a legal character in a 3Com XNS name, but the installation program does not handle the space correctly.


Add an alias to the three-part 3Com XNS name for a server that does NOT contain a space in its name, then reinstall the gateway.

After installing the gateway, you can remove the 3Com alias and edit the GATEWAY.INI file with the correct name.

NOTE: To add an alias, use the 3Com 3N.EXE utility and use the ADD ALIAS option. Make sure the alias you add does NOT contain any spaces in its name.

Additional query words: 1.00 Error Err Msg ErrMsg

Keywords: KB104373