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Microsoft KB Archive/104363

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Knowledge Base

PC Forms: MAPI_FAILURE Forwarding from Shared Folder

Article ID: 104363

Article Last Modified on 10/30/2006


  • Microsoft Exchange Electronic Forms Designer 5.0, when used with:
    • Microsoft Mail for PC Networks 3.0
    • Microsoft Mail for PC Networks 3.2

This article was previously published under Q104363


When you try to forward or reply to a custom message created using version 1.0 of Microsoft Electronic Forms Designer, you may receive the following error code:



This error can occur when messages are stored in shared folders and E-Form caching is turned on.


When you forward or reply to messages stored in shared folders, you must have E-Form caching turned off. To do so, make the following modification to the [E-Form Cache] section of the MSMAIL.INI file:

[E-Form Cache]


Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1.00 3.00 3.00b 3.20 PC Win

Keywords: KB104363