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Microsoft KB Archive/104026

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Knowledge Base

PC Ext: F1 Displays Help Screen in External Mail Program

Article ID: 104026

Article Last Modified on 10/30/2006


  • Microsoft Mail for PC Networks 3.2
  • Microsoft Mail for PC Networks 3.5

This article was previously published under Q104026


A Help screen is available in the External Mail program (EXTERNAL.EXE) that is included with versions 3.2 and 3.5 of Microsoft Mail for PC Networks.

While External is running and not delivering mail, press the F1 key. The following Help screen will be displayed:

   Function Key Definitions

       Key         Definition
       F1          Displays function key definitions
       F2          Dispatch Mail Postoffice Status
       F3          External Mail Postoffice Status
       Ctrl+F10    Aborts Async Mail Transfer
       ESC         Initiates shutdown and prompts for confirmation at
                   main screen. Returns to main screen from secondary

The Dispatch Mail Postoffice Status and External Mail Postoffice Status screens display all the mail at each postoffice. The UP ARROW and DOWN ARROW keys cycle through the Mail display. The PAGE UP and PAGE DOWN keys cycle through all the postoffices that are included while the External Mail program is running. For each postoffice, the type of connection and the status of the postoffice is also displayed.


The information displayed by the Dispatch Mail Postoffice Status (F2) and External Mail Postoffice Status (F3) screens comes directly from the conventional memory used by the External Mail program.

The routing tables stored in memory are compiled from the MASTER.GLB, ACCESS2.GLB, GROUP.GLB, NETWORK.GLB, and all the .XTN files stored on the home postoffice. By default, routing tables are updated every 30 minutes.

Additional query words: 3.20 3.50

Keywords: KB104026