Article ID: 103906
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail for PC Networks 2.1, when used with:
- Microsoft MS-DOS 6.22 Standard Edition
- Microsoft Mail for PC Networks 3.0, when used with:
- Microsoft MS-DOS 6.22 Standard Edition
- Microsoft Mail for PC Networks 3.2, when used with:
- Microsoft MS-DOS 6.22 Standard Edition
This article was previously published under Q103906
SYMPTOMS
When you create a folder in version 2.1, 3.0, or 3.2 of Microsoft Mail for PC Networks, MS-DOS workstation, you may receive the following error:
CAUSE
This error occurs if the SERIALNO.IDX file is not available or accessible.
RESOLUTION
To resolve this problem, either unlock the file using the appropriate network utility or restore the file from a backup copy. The most recent backup copy should be safe for restoration with the consideration that folders cannot be created without this file being available.
Additional query words: 2.10 3.00 3.20
Keywords: KB103906