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Microsoft KB Archive/103649

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Knowledge Base

Missing Network Printers on Macintosh Choosers

Article ID: 103649

Article Last Modified on 11/1/2006


  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q103649

While running Windows NT Advanced Server with Services for Macintosh (SFM) installed, network printers may disappear from the Chooser on the Macintosh client.

If you use a printer such as the Apple Laserwriter on the network and then capture it with the Windows NT Advanced Server computer, it will no longer show up in Chooser. Capturing a printer changes the printer type from Apple Laserwriter to the name of the Windows NT Advanced Server computer. For this reason, the Chooser no longer recognizes the printer as a valid printer type.

NOTE: It is normally recommended for the printer to be captured by the Windows NT Advanced Server. Consult the Services for Macintosh manual for additional information.

Steps to Reproduce Problem

  1. Start Print Manager on the Windows NT Advanced Server computer.
  2. Choose Create Printer from the Printer menu.
  3. Give the printer a name and select the Apple Laserwriter II driver.
  4. In the Print To dialog box, choose Network Printer.
  5. Select Appletalk Printing Devices in the Available Print Destination dialog box.
  6. Open an Appletalk Zone that contains a printer.
  7. Select a printer and choose OK.

A dialog box appears, asking if you want to capture the printer. If you choose Yes, the printer will disappear from the Chooser on the Macintosh computer and reappear as the name of the Windows NT Advanced Server computer.

NOTE: The printer will not disappear or reappear immediately. It may take a few minutes for Chooser to update itself.

To prevent this from happening, after you capture the printer with Windows NT Advanced Server, immediately share the printer on the network. In Print Manager, select the Apple Laserwriter printer and choose Properties from the Printer menu. Choose the Share This Printer on the Network box. Give the printer a share name. Now the printer should reappear in the Chooser application.

Additional query words: 3.10 mac

Keywords: kbprint KB103649