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Microsoft KB Archive/103205

From BetaArchive Wiki

Err Msg: Help Is Not Available for this Request...


The information in this article applies to:

  • Microsoft Windows NT Server version 3.1
  • Microsoft Windows NT Workstation version 3.1
  • Microsoft Windows NT Advanced Server, version 3.1


The following is a dialog box that may appear when you are using the Windows NT Setup program:

The driver(s) for this <hardware> Device are already on the system. Do you want to use the currently installed driver(s) or install new one(s).

If you choose the Help button in this dialog box, the following error message will appear:

Help is not available for this request.


There is no Help topic for this dialog box. WINHELP will start, but will display the error message.


Microsoft has confirmed this to be a problem in Windows NT version 3.1 and Windows NT Advanced Server version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt

Keywords : kbtool
Issue type :
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310xsearch kbWinNT310xSearch kbWinNTW310Search

Last Reviewed: October 27, 2000
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