Microsoft KB Archive/102760

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PRJ: Print Jobs Incomplete or Slow with PostScript Printer


The information in this article applies to:

  • Microsoft Project for Windows, versions 1.0, 3.0, 3.0a, 4.0
  • the operating system: Microsoft Windows 3.1


When you print to a PostScript printer from Microsoft Project, your print job may be incomplete and cause an error at the printer or your print job may take an extremely long time to print.


To work around this situation follow the appropriate procedure below.

If Your Print Job Is Incomplete

If your print job is incomplete and you receive an error message at the printer (usually a printed page stating the offending command, the error, and the stack information), do the following:

  1. Start Windows File manager.
  2. In the WINDOWS\SYSTEM directory, select the TESTPS.TXT file.
  3. From the File menu, choose Copy. In the To box, type the port for the printer on which the error is occurring.

For example, type "LPT1:" (without the quotation marks).

  1. After the printer has finished printing, the printed page displays Max Printer VM (KB) and Max Suggested VM (KB) values. Make a note of these values.
  2. Start Microsoft Project.
  3. From the File menu, choose Print Setup. Select your PostScript printer and choose OK.
  4. In the Setup dialog box for the printer, choose the Options button. In the Options dialog box, choose the Advanced button.
  5. Change the Virtual Memory setting to the Max Suggested VM (KB) value that you found in step 4.

NOTE: You may also want to select the Clear Memory Per Page check box. However, note also that selecting this option will increase print times.

  1. Choose OK in each of the dialog boxes until you return to Microsoft Project. Print your project again.

If Your Print Job Is Taking a Long Time to Print

You may be able to increase the speed at which your print job can be printed by reducing the complexity of the print job. One way to do this is to format your gridlines so that they use solid lines instead of dashed or dotted lines. To change your gridlines on a Gantt chart, Task Sheet, Resource Sheet, Resource Usage, or Resource Graph, do the following:

  1. From the Format menu, choose Gridlines.
  2. For each gridline category that you currently have showing, select Line To Change. Under Line Type, select the second line (a solid line). Choose OK.

Additional query words:

Keywords : kbprint
Issue type : kbprb
Technology : kbOSWinSearch kbZNotKeyword6 kbProjectSearch kbProject300 kbProject300a kbProject400 kbProject100 kbOSWin310

Last Reviewed: June 13, 2001
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