Knowledge Base

X400: Err Msg: ERROR 3 (RTS): RTS Open Refused...

Article ID: 102750

Article Last Modified on 10/30/2006

APPLIES TO

Microsoft Mail Gateway to X.400 3.2

This article was previously published under Q102750

SYMPTOMS

Version 3.2 of Microsoft Mail Gateway to X.400 may give the following error on an outbound connection:

ERROR 3 (RTS): RTS open refused (Dialogue mode not supported)

CAUSE

The remote message transfer agent (MTA) is negotiating for a two-way alternate dialog mode for use in a connection. The gateway supports only monolog mode. Check the remote MTA for the correct configuration.

Additional query words: 3.20 errmsg

Keywords: KB102750

Microsoft KB Archive/102750

X400: Err Msg: ERROR 3 (RTS): RTS Open Refused...

SYMPTOMS

CAUSE