Article ID: 102626
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q102626
SYMPTOMS
Video presentations in Presents version 1.4 on a MIPS R4000 computer return the message "Error in reading disk," the error code 047:000:000, and then fail completely.
During testing on RISC-based computers, error messages were received consistently whenever a presentation was run. In one test, Presents returned to its window after the first frame was displayed and generated an error message stating that the video presentation could not get a system timer and that it would have to be run manually.
CAUSE
On RISC-based computers, the application destroys the full-screen window used for presentations.
WORKAROUND
If you switch to VGA graphics, you do not receive the error message. The presentation is recorded in a much smaller VIDPRES.CPV file (168K versus 1800K) and plays back correctly.
This was tested under Windows 3.1 and Windows NT configured for VGA on x86-based computers. No error messages were generated.
RESOLUTION
To prevent these errors, upgrade to Presents version 1.5.
Additional query words: prodnt
Keywords: kb3rdparty KB102626
