Article ID: 101970
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q101970
SYMPTOMS
If you try to set up a printer from deep within the Print Manager printer configuration dialog boxes, after opening Help, you may receive the following message:
You may receive this message even though you have a default printer installed.
WORKAROUND
To work around this problem, set up your printer before running Help in Print Manager.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
Steps to Reproduce Problem
- Run Print Manager.
- From the Printer menu, choose Properties.
- Choose Settings.
- Choose Help.
- From the File menu, choose Printer Setup.
Additional query words: prodnt errmsg error
Keywords: kbprint KB101970
