Microsoft KB Archive/101872

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Booting Last Known Good Confuses New Keyboard Layout

Article ID: 101872

Article Last Modified on 10/31/2006


  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Advanced Server 3.1

This article was previously published under Q101872


After a new keyboard layout has been installed, if the system is restarted (rebooted) with last known good system configuration, then the information about the keyboard layout DLL is lost from the registry. When you log on again, instead of being given the layout you had previously successfully installed, you will have the system default layout. Control Panel International does not show the correct layout because it thinks you are using the new keyboard layout.

To correct this problem:

  1. Run Control Panel and choose International.
  2. Change your keyboard layout to any layout other than:

    • The current layout. -and-

    • The layout you ultimately want.
  1. Change your keyboard layout to the one you want again.
  2. Choose the OK button.
  3. Restart your computer to update the last known good system configuration.

Additional query words: prodnt

Keywords: kbhardware KB101872