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Microsoft KB Archive/100721

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Knowledge Base


GP Fault Occurs in Anti-Virus for Windows with Tetris Faces

PSS ID Number: 100721

Article Last Modified on 11/22/1999



The information in this article applies to:

  • Microsoft MS-DOS operating system 6.0
  • Microsoft MS-DOS operating system 6.2
  • Microsoft MS-DOS operating system 6.21
  • Microsoft MS-DOS operating system 6.22



This article was previously published under Q100721

SYMPTOMS

Microsoft Anti-Virus for Windows reports a general protection (GP) fault error message when the Tetris Faces file VHISTORY.CMP is scanned.

WORKAROUND

  1. Copy VHISTORY.CMP to a floppy disk or to another logical drive.
  2. Delete VHISTORY.CMP from the drive to be scanned.
  3. Scan the drive with Microsoft Anti-Virus for Windows.
  4. Copy VHISTORY.CMP back to its original location.

For more information about Tetris Faces, call Spectrum Holobyte.

Tetris Faces is manufactured by Spectrum Holobyte, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.


Additional query words: 6.22 6.00 6.20 mwav.exe msav.exe face 3rdparty third-party third party gpf

Keywords: KB100721
Technology: kbMSDOS600 kbMSDOS620 kbMSDOS621 kbMSDOS622 kbMSDOSSearch