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Microsoft KB Archive/100321

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Knowledge Base

Err Msg: The Home Directory...Could Not Be Created...

PSS ID Number: 100321

Article Last Modified on 11/20/2003

The information in this article applies to:

  • Microsoft Windows NT Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Advanced Server 3.1

This article was previously published under Q100321


When creating a new user account profile in User Manager, you may receive the following error message:

The home directory <Directory Path> for <User Name> could not be created. The user account has been updated. You must create the Home Directory manually.

(The text between the <> brackets reflects the user information just entered.)


This message may be caused by entering a directory name that goes outside of the 8.3 naming convention (8 characters for the name, a period, 3 characters for the extension) of a FAT partition.

This error is also caused by the \\SERVER\SHARE directory not being shared. For example, if you specify


the \USERS directory must be shared with appropriate permissions (usually everyone - full control).


Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt

Keywords: kbother KB100321
Technology: kbWinNT310Search kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310 kbWinNTS310search kbWinNTsearch kbWinNTSsearch kbWinNTW310 kbWinNTW310Search kbWinNTWsearch