Article ID: 100311
Article Last Modified on 7/7/2005
APPLIES TO
- Microsoft Mouse Driver 9.1 Standard Edition
- Microsoft Windows 3.0 Standard Edition
- Microsoft Windows 3.1 Standard Edition
- Microsoft Windows 3.11 Standard Edition
- Microsoft Windows for Workgroups 3.2
This article was previously published under Q100311
SYMPTOMS
If you run Hewlett-Packard (HP) NewWave version 4.1 with Microsoft Windows or Microsoft Windows for Workgroups, the Snap-to, Wrap Around, Magnify, and Locate functions in Mouse Manager do not work.
CAUSE
This problem is caused by the way that NewWave searches for Windows- based applications on your hard disk drive. It identifies Mouse Manager (MOUSEMGR.EXE) as an MS-DOS-based application instead of a Windows-based application; therefore, the four Extra Points functions are not operational.
RESOLUTION
Hewlett-Packard has created a file, MSMOUSE.SER, to correct this problem. To install this object file in NewWave, contact Hewlett-Packard NewWave Technical Support. The MSMOUSE.SER file is available for download through the Hewlett-Packard bulletin board service (BBS).
MORE INFORMATION
For more information, contact Hewlett-Packard.
The product included here is manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: 9.00 3rdparty new wave hp hewlett packard hardware
Keywords: KB100311
