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Microsoft KB Archive/100113

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Knowledge Base


DoubleSpace Err Msg with CompatiCard: Your Computer Might...

Article ID: 100113

Article Last Modified on 11/22/1999



APPLIES TO

  • Microsoft MS-DOS 6.0 Standard Edition
  • Microsoft MS-DOS 6.2 Standard Edition
  • Microsoft MS-DOS 6.22 Standard Edition



This article was previously published under Q100113

SYMPTOMS

This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames.

If you try to install DoubleSpace on a machine that uses a Micro Solutions CompatiCard IV floppy disk controller, you may receive the following message:

Your computer might be running software that is incompatible with DoubleSpace

CAUSE

This message is caused by the CompatiCard IV CC4DRV.SYS device driver.

WORKAROUND

To work around this problem, call MicroSolutions for instructions to change the floppy disk controller card settings, or remove the command for the CC4DRV.SYS device drive from your CONFIG.SYS file.


Additional query words: 6.00 double space dblspace 6.20

Keywords: KB100113