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Microsoft KB Archive/100107

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Tandy 3810 Laptop Fails MSBACKUP Compatibility Test PSS ID Number: Q100107 Article last modified on 11-15-1993 PSS database name: O_MSDOS

6.00 6.20

MS-DOS

The information in this article applies to:
- Microsoft MS-DOS operating system versions 6.0 and 6.2

SYMPTOMS

The Tandy 3810 laptop computer fails the Microsoft Backup (MSBACKUP) and Microsoft Backup for Windows (MWBACKUP) compatibility tests.

The system fails the MSBACKUP and MWBACKUP compatibility tests during the COMPARE option because no files are saved to the second backup disk.

CAUSE

The computer’s Floppy Standby CMOS setting is enabled.

WORKAROUND

To pass the compatibility test(s), disable the Floppy Standby option from the CMOS settings. For assistance or more information, call Tandy Corporation Technical Support.

The Tandy 3810 is manufactured by Tandy Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product’s performance or reliability.

Additional reference words: 3810hd portable failed 3rdparty 6.00 6.20

Copyright Microsoft Corporation 1993.