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FTP Fair Usage Policy


Fair usage policy notice

We have noticed that on some occasions a very small number of users (currently affecting less than 1%) are using excessive amounts of bandwidth on the FTP. By this we mean that they are using up their 50GB/day allowance every day for weeks on end.

The 50GB/day limit was put in place to protect our infrastructure from excessive load, and since bandwidth is expensive, to protect against excessive cost. It was not put in place to prevent users from downloading large amounts of data, which is still possible at the rate of around 1400GB/month if downloading 50GB daily.

However we have become aware that this is exactly what is happening with a small number of users choosing to use their maximum 50GB/day allowance every day for weeks, sometimes months on end. Therefore we have felt the need to put in place our fair usage policy because this kind of use is not sustainable when we operate for free and rely on our own pockets and donations to pay our costs.

We won't be changing our existing download limits at present, however we will be monitoring daily usage of all users. If we feel that any single user is adversely affecting our infrastructure, we will warn the user (unless we feel that immediate FTP access termination is necessary) and ask them to reduce their usage. If they don't comply with that request we reserve the right to limit speed and/or bandwidth, or terminate FTP access completely.

Obviously we would prefer not to do this, so we would ask that all users have a degree of self control and limit their use of the FTP to a reasonable amount.

If excessive usage continues, we may choose to impose further restrictions to prevent it.

If you have any questions or concerns about this, please contact Andy or mrpijey on the forum or Discord.




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