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 PostPost subject: Microsoft Windows 98 laptop is stuck with 640x480 res/no snd        Posted: Tue Jul 11, 2017 5:11 pm 
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Is there any way I can fix this without physically taking the computer apart?

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Tue Jul 11, 2017 5:13 pm 
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Yes, install SuperVGA or when is it a VMware Machine, install VMware Tools:
VM->Install VMware Tools...

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Tue Jul 11, 2017 5:14 pm 
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it's a real laptop, it doesn't have an SVGA card in it, and it's a Compaq.

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Tue Jul 11, 2017 5:14 pm 
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But what ist the Graphic card?

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Tue Jul 11, 2017 5:15 pm 
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And... I can't find out what graphics/sound cards are in it without physically taking it apart either

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Tue Jul 11, 2017 5:16 pm 
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You can, boot in safe mode, and then right-klick on desktop and choose Properteries and the Settings

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Tue Jul 11, 2017 5:18 pm 
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it's not going to help because 1st, i'm not at the place where my laptop is anyway, and I don't know what graphics card it is anyways.

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Tue Jul 11, 2017 5:23 pm 
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Do you have any Drivers/Recovery CD for your laptop?

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Tue Jul 11, 2017 5:25 pm 
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no. I don't know where they are... The HDD had a bad registry, I managed to recover my dad's laptop using scandisk(because my dad bought it when he was in college), then I reinstalled windows 98 because of a logical DOS drive...

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Tue Jul 11, 2017 5:27 pm 
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in device manager does it show what graphics and sound card the laptop have or does it say unknown
rightclick my computer and properties and on 2nd tab there device manager i think


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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Tue Jul 11, 2017 5:28 pm 
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as I said, i'm not at the place where my laptop is...

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Tue Jul 11, 2017 5:45 pm 
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Oh for crying out loud...

What is the model of the laptop? Have you tried googling on what kind of video adapter it has? 10 posts before the proper questions are asked... 8-)

And to the OP: Next time you ask for support, be sure to give all the info you can about what you need support for. Brand, model, error messages (if such exists) etc... You don't call a support line and scream "It doesn't work!" and then expect them to magically know the answer to your problem...

If we get all the info then we can see if we can help you.

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Tue Jul 11, 2017 5:48 pm 
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Compaq CM2036 1920, yes I googled, it came up dry except for Ebay purchases
Microsoft Windows 98
Second edition
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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Tue Jul 11, 2017 6:05 pm 
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The laptop has a NeoMagic NMG video chip. But to be more specific I need the model number ID printed at the back of the laptop. But from what I can see the whole 19xx series has the same chip, so that is what you should look for.

Try also to find out the PnP ID number (vendor and device ID) which you can find in device manager. That will pinpoint the actual model even further.

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Tue Jul 11, 2017 6:08 pm 
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ok. I will. talk to you in 5 hours

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Wed Jul 12, 2017 12:21 am 
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ok, it says
"Compaq Computer Corporation
Series CM2036
Made in Korea
For use with the Compaq Series CM2030 family of computer products only, see user guide for details"

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Wed Jul 12, 2017 1:51 am 
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I am sorry, but this model seems to be more or less non-existing. It could be some custom series, or just plain too old. But to really figure out what hardware you got in the system you will need to figure out the PnP IDs for the devices you need drivers for. Vendor and Device ID, only then can you really track down what you got there.

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Thu Jul 13, 2017 11:30 am 
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Maybe try a generic VESA driver? This will give you higher resolutions and more colour depth options, but nothing more.

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Fri Jul 14, 2017 6:34 am 
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This page should have the links you need for that laptop.

The links are directly to HP's FTP (HP purchased Compaq in 2001):

http://hpnotebookdrivers.com/model/comp ... c-drivers/

The direct link for the Windows 98 display driver is http://ftp.hp.com/pub/softpaq/sp09001-09500/sp9043.exe

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 PostPost subject: Re: Microsoft Windows 98 laptop is stuck with 640x480 res/no        Posted: Fri Jul 14, 2017 2:13 pm 
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I won't be able to download that on ie5, and I don't have a floppy drive on my newer laptop. I would have to get a usb floppy drive for that to work. Buuuuuut... lucky for me... my grandma has one, so when I go to my grandma's, I can get the floppy drive. so I can download the driver, put it on a floppy disk, and then put the disk in my old laptop. I probably won't need any further help on this.

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